We have an option-in mailing list.

At the bottom of every message we send out to that list is the following footer:

Announce mailing list

To comply with the USA CAN-SPAM act, we’re adding the following information to unsubscribe:

First, visit the home of this mailing list at https://fox.rabbitvalley.com. You can automatically unsubscribe on this system.

If that doesn’t work, you can send a message to customerservice at rabbitvalley.com

If that doesn’t work, our phone number is 1-(702) 291-8286 (USA). We’re not open 24 hours, so please feel free to leave a message with your email address. Please speak clearly.

If all of the above fails, drop a postcard or letter to:

Rabbit Valley
5130 S Fort Apache Ste 215 PMB 172
Las Vegas, NV 89148

This is an OPT-IN mailing list. You must confirm your registration to join the list.

Nobody who received a message from this mailing list should consider it spam. Users who are on the mailing list had to confirm their email address registration in order to join the list.

That said, a user with a hotmail.com address reported our message in its entirety as spam to their provider. Their provider called our hosting company to lodge a complaint.

Do people read complaints? Both hosting companies didn’t read to the bottom of the email! Once it was pointed out to them the complaint was dropped.

The moral of the story – if you don’t want to be on our – or any – mailing list, follow the instructions to get taken off.

I guess it’s easier to hit “report spam” than to follow instructions and remove oneself from something one optioned into receiving.

That’s my rant for today.

The Fox

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