Note on Gift Cards:

This time of year we receive orders from customers wanting to use VISA, MasterCard, Discover, or American Express Gift cards as methods of payment. We accept all gift cards bearing these logos, however we there are additional steps a customer can take to prevent the card from being rejected by our processing services.

The problem with using credit card issued gift cards online at Rabbit Valley, as well as many other merchants, is there may be no verifiable name and address associated with the card resulting in the card being declined.

When buying things online from Rabbit Valley® Comics we need your name and billing address to match the name and address you have on file with your card (credit, debit, or bank gift card) issuer. This is not usually the case with gift cards. Therefore, before you use your gift card, consider placing the order over the phone so you can tell us it’s a gift card. We happily take phone orders Monday-Friday from 8:00 AM – 6:00 PM PST.

Alternatively, you can place your order on-line as usual and then forward the confirmation to customerservice@rabbitvalley.com letting us know that you’ve used a gift card with a good time and phone number so that our picking and packing fox can call you to verify the card during processing.

Many of the newer gift cards allow you to go to their website and add your information (name and address) to the gift card so that it can be processed using our normal authentication processes. If you have added your personal information to the gift card then you can place an order online as usual.

As a side note, we also accept personal checks, bank checks, and money orders all drawn on US funds.

Thank you

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